Order Guide
At Bad Hat Brothers, there are two ways to experience our products. Care items, apparel, and goods are available for direct purchase on our site—simple and ready to use. But when it comes to boots and shoes, the process is different.
Our boots are not just products. They are made-to-order creations, shaped through dialogue and collaboration with each customer. That’s why orders cannot be placed with a simple click. Instead, you connect with us directly, discussing every detail—last, leather, welt, and finish—until your vision takes form.
We value this process of connection and refinement. It embodies the craftsmanship we stand for and the true relationship we build with those who wear our boots.
BOOT & SHOE
Order Process
01
Connect
Every pair begins with a conversation.
Through a private consultation — via email, form, or live chat — our artisans listen, observe, and interpret your intent.
This is where your story begins, translated into the language of leather and form.
03
Quotation & Payment
A tailored quotation is prepared once your selections are complete.
Upon confirmation, the commission is accepted — marking the beginning of your bespoke journey.
05
Delivery
Your pair is carefully inspected, polished, and presented — not merely delivered, but unveiled.
From this moment, it belongs to you alone — a reflection of your taste, your patience, and your quiet pursuit of excellence.
02
Option Selection
Guided by our craftsmen, you define the essence of your creation — the last, the leather, the welt, the heel, and the final silhouette.
Every choice reflects your individuality, refined through the subtle precision of our atelier.
No detail is left untouched; no curve left to chance.
04
Crafting
From raw hide to finished form, each step is executed by hand.
Patterns are drawn, leathers cut and shaped upon the last, seams are stitched, welts are hand-woven, and soles are finished to a mirror’s glow.
The process is deliberate, intimate, and unhurried — a dialogue between material and maker.